Always On It: Managing COVID-19 Supply Chain Disruptions
Monday, March 16, 2020

If there is one thing that is certain during the chaotic period we are living and working through, it’s that teamwork and support (even from a distance) are going to be more valuable than ever. At USL we are working to ensure that our customers won't have to worry about downtime in their freight being covered while the world deals with the impact of coronavirus.

In the coming weeks and months, you’ll find your USL team providing the same, unwavering, service-forward approach you’ve come to know us for, delivered by real people, responding in real time. Here’s what you can expect.

Independent agents who are team players.

Our independent freight agents typically work out of their homes and small offices. They have the technology at their fingertips to cover shipments as fast as they can type them out. They are prepared to lean in and fully service their clients while following the social distancing and self-isolation precautions being taken in their cities, states and regions.

Remote-ready centralized support.

At USL’s corporate office, we have taken measures to stop the spread of COVID-19 and keep our employees healthy. A large percentage of our staff is working remotely, and we have done our due diligence to ensure they have the tools at home so that our teams can operate at full force to provide you the logistics support you need.

Expert support for your carriers.

The Federal Motor Carrier Safety Administration (FMCSA) has officially lifted hours of service regulations for commercial vehicle drivers to provide support for emergency relief efforts related to the COVID-19 outbreaks. This is the first time FMCSA has issued a nationwide relief, and USL can help agents coordinate pickups and deliveries with diligence, anticipating challenges your carriers may face so they can keep loads moving safely and on time.

Logistics problem solvers who are always on it.

We’ve long taken pride in the strength and resolve of our management and employees. It’s one of the reasons we promise you that at USL, you will always have access to real people, who are always on it. This commitment to full and open communication positions us to help solve your problems head on, quickly and professionally.

Don't let disruptions derail you. Call us today.

Are you experiencing service disruptions related to COVID-19? We are always ready to answer your call — today, tomorrow and any time you need us. We promise you’ll get the steadfast USL service that is yet to be matched by any logistics provider in the industry.

Just call us at (513) 285-7081. We are ready to respond, 24/7/365 and our professional, supportive employees are ready to respond with the answers you need.