By Drew Jackson

Freight brokerage is a fast-moving industry. Here are five ways that the US Logistics freight agent program helps independent agents keep pace with their customers. 
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by Drew Jackson

There are advantages to working with freight brokers that shippers often overlook. Here are four of them. 
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by Drew Jackson

After rates cratered during the first half of 2020, the trucking industry is rebounding. Now carriers are facing a new set of challenges.
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Lost freight. Ruined shipments. No-shows. Lapsed insurance. Loads held hostage. In-transit traffic violations. These are nightmare scenarios for any independent freight broker agent, and with good reason.
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When it comes to moving freight, time is literally money – and there is just never enough of it. Consider that we spend an average of 54 hours a year stuck in traffic. That’s more than two days spent sitting in your vehicle every year.
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The trucking industry saw more than its share of rate volatility last year. After the bottom dropped out during the first and second quarters of 2020, high rates are back. That’s a welcome change for carriers and drivers. But the victory is fleeting when brokers are slow to pay.
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Reports that COVID-19 vaccines will soon be made available in the U.S. are welcome news in what has been a tough year.

Truck drivers were in the spotlight this spring and summer as they risked their health to keep our country moving forward. Now, as the manufacturing and distribution phases of Operation Warp Speed ramp up, carriers and drivers will become a vital component to one of the most important supply chain efforts in a generation.
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From slumps to surges, the past year has brought anything but certainty to the logistics industry. Yet just as carriers are seeing an across-the-board uptick in demand, a reported shortage of truck drivers could pump the breaks on recovery efforts.
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When the Federal Motor Carrier Safety Administration (FMCSA) enacted its Coercion Rule in 2016, it gave the agency more authority over freight brokers, shippers and receivers to hold them accountable for forcing drivers to violate the agency’s regulations.
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For years we’ve been hearing about automation as the big innovation in the logistics industry. But this spring, Uber Technologies announced it was closing 45 offices and laying off thousands of employees, calling the role of automation in the logistics industry into question. Is it really adding value to the services we provide? And how much automation is too much?
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There is no doubt that we are living through an unprecedented economic crisis that has plunged all lines of business and commerce into a state of uncertainty. Since the outbreak of COVID-19, many are out of work because their jobs are considered nonessential, while essential workers are risking their health and safety — as well as the safety of their families and households — on a daily basis.
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Ask the most successful freight broker agents how they built their business and they’ll tell you that it starts with relationships and customer service. The better you are at making the process as streamlined as possible for your shippers, the more often they’ll return to you with additional business.
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If there is one thing that is certain during the chaotic period we are living and working through, it’s that teamwork and support (even from a distance) are going to be more valuable than ever.
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Trucking is not an easy job. From long hours on the road away from family to grueling drive times, truck drivers must balance the intense pressure to deliver loads on time with the responsibility of ensuring the safety of themselves, other drivers and the products they transport. Freight brokers rely on truck drivers to deliver on all those points, so it’s imperative that we take the time to build relationships with the men and women handling our customers’ products.
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In 2019 mid- to large-size carriers shut down at nearly twice the rate as the year before. There are a few reasons for this, one of the most notable being the inflated rates of the 2018 boom weren’t sustainable. The silver lining in this decline of larger carriers is the opportunity it has created for veteran drivers to finally run under their own authority—and business-savvy truckers with a strong work ethic have the potential to earn as much as an engineer, without relying on a college degree.
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The biggest issue today’s independent freight brokerage agents face is simple: competition. There are more entrepreneurs looking to find success as freight broker agents in the market everyday. This makes finding, working with and maintaining customers an unavoidable challenge.
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